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Frequently Asked Questions

What is your shipping Policy?

Originals are shipped, insured, via UPS or FedEx ground. Originals are generally shipped within 3 business days of being ordered, and can take up to 5 days to reach your location. Originals currently are only available to ship to the USA, but please send an email to support@voelkerart.com if you need something shipped internationally.

Prints are shipped straight from our printing provider, usually within 5 days of your order. Prints can be shipped just about anywhere!

What is your Policy on Returns/Exchanges/Refunds? 

There is a 30 day return period on original artwork, to be returned at the cost of the customer in the same or better packaging. Refunds will only be issued once the art is received, in satisfactory (ie perfect) condition. Please contact support@voelkerart.com and we will work with you. Of course if your item was received damaged, we will make it right. 

There are no returns or exchanges for prints (canvas or paper) as these are custom ordered by you. Of course if there is damage or an issue with the printing, we will work with you and the printer to make it right. 

How can I keep up with your new work?

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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

All materials (including paper, charcoal, ink, adhesive, varnish/sealant) used in originals are archival quality. All prints are made through a third party vendor will full archival quality.

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"Untitled" Collage


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